Introducing Discord Notifications for Missio

At Missio, our mission is to make managing support and customer communications via Discord seamless and efficient. Today we're excited to announce a powerful new feature to help you stay on top of important updates without ever leaving Discord - Notifications!

Stay in the Loop, Right in Discord

With Missio's new Discord notification capabilities, you can now receive real-time alerts about support tickets and customer messages directly in your designated Discord channel. No more juggling multiple tools or worrying about missing critical communications. All your Missio notifications are delivered right where your team is already collaborating - in Discord.

Setting up notifications is a breeze:

1. Select your preferred Discord channel in Missio's notification settings

2. Choose the types of events and updates you want to trigger notifications

3. You're ready to start receiving notifications in Discord!

Customizable to Your Workflow

Every team has their own unique processes and priorities. That's why we've made Missio's Discord notifications highly configurable. You can choose to receive notifications for:

• New tickets

• Ticket updates

• New messages

• SLA breaches

• And more!

Filter and tailor notifications to match your team's workflow.

Plus, each notification is packed with key details and context, empowering your team to take action without missing a beat. Ticket and customer details are included, along with a direct link to manage the ticket in Missio's web app.

Bridging Missio and Discord

Discord notifications are the latest way we're making Missio and Discord work together in harmony. Combined with our existing Discord integration for creating and managing tickets, notifications provide the option to handle your support workflow entirely within Discord.

Of course, you still have the full power of Missio's web interface at your fingertips as well. Notifications link directly to the relevant ticket, so you can seamlessly jump between Discord and Missio as needed. It's all about flexibility and meeting your team where they work best.

Try Discord Notifications Today

Ready to bring the convenience of Discord notifications to your support workflow? The new notification features are available starting today for all Missio plans. Hop into your account settings to configure your notification preferences and take your Discord-powered support to the next level.

As always, we'd love to hear your feedback! Let us know how Discord notifications are working for you and your team. Stay tuned for even more enhancements to the Missio + Discord experience in the coming months.